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4.6 | 136 Reviews

5.0 cu. ft. Mega Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4500HBA

Features

  • 5.0 cu. ft. Mega Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing
  • ezDispense™ Automatic Dispenser

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 33.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • WiFi Connected: Yes

See More

 
Power Clean Big Loads in Under 30 Minutes*

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes*.


Clean 18 Loads With 1 Easy Fill*

ezDispense™ auto dispenses detergent & fabric softener- fill the reservoir once for up to 18 cycles.


Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95%* of pet dander and dust.


Get It All Done In Less Time

Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.


Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.


Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.


More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.


Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Features

  • 5.0 cu. ft. Mega Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing
  • ezDispense™ Automatic Dispenser
  • AAFA Certified LG washers
  • ThinQ® Technology with Proactive Customer Care
SUMMARY
Type Front Load Washer
Capacity (cu.ft.) 5.0 cu. ft.
Matching Electric Dryer DLEX4500B
Matching Gas Dryer DLGX4501B
Color Black Steel
APPEARANCE
Hard Buttons Yes
Touch Buttons Yes
Dial-A-Cycle™ Yes
ENERGY
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Qualified Yes
CEE Tier Advanced
IMEF 3.1
IWF 2.9
WASH PROGRAMS
No. of Programs 14
Programs Normal, Heavy Duty , Bedding , Sanitary, Allergiene™, Bright White, Tub Clean, Delicates, Perm. Press, Sportswear, Towels, Speed Wash, Rinse+Spin, Downloaded
WASH OPTIONS
No. of Options 16
Options TurboWash®, Steam, Fresh Care, Pre-wash, Remote Start, Delay Wash, Wi-Fi, Add Item, Extra Rinse, Control Lock, Drum Light, ColdWash, Spin Only, Detergent Level, Softener Level, Signal
WASH DETAILS
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold
No. of Spin Speeds 5
Spin Speeds Extra High, High, Medium, Low, No Spin
Max RPM 1300
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
AI DD™ Yes
TurboWash™ 360 Technology Yes
Steam Technology Yes
Allergiene™ Cycle Yes
Sanitary Cycle Yes
ColdWash™ Option Yes
SenseClean™ System Yes
CONVENIENCE FEATURES
TrueBalance™ Anti-Vibration System Yes
4 Tray Dispenser ezDispense cartridge (Detergent, Softener), Main Wash, Bleach (cup)
LoDecibel™ Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock* Yes
Auto Suds Removal Yes
Leveling Legs 4 Adjustable Legs
THINQ TECHNOLOGY
SmartDiagnosis™ (v3.0) Yes
Wi-Fi Yes
Remote Start and Cycle Monitoring Yes
Energy Monitoring Yes
MOTOR
Motor Type Inverter Direct Drive Motor
Axis Horizontal
MATERIALS AND FINISHES
NeveRust™ Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door / Rim Glass/Chrome
Door Cover Dark Black Tinted Square Cover
All Available Colors Black Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS/ACCESSORIES
Pedestal WDP4B
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
LG Sidekick™ Pedestal Washer WD100CB
LG Sidekick™ Pedestal Washer (WxHxD) 27 x 14 1/8 x 30 3/4 (50 1/2 D with door open)
Stacking Kit KSTK1
DIMENSIONS
Product (WxHxD) 27" x 39" x 33 1/4"
Depth with Door Open (55" D with door open)
Carton (WxHxD) 29 23/32" x 43 4/32" x 33 28/32"
Weight (Product/Carton) 201.5/215.2 lbs
LIMITED WARRANTY
Parts and Labour 1 Year
Direct Drive Motor 10 Years
Drum 3 Years
UPC CODES
UPC 048231026772

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 33.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • WiFi Connected: Yes

LG Spring Into Savings Laundry Rebate

Offer Expires: 4/21/2022 to 6/8/2022 Must be postmarked by: 7/8/2022

Receive up to a $150 rebate with purchase of qualifying LG Laundry Pair. Rebate form must be postmarked by 7/8/2022.

LG Appliance Bundle Savings Rebate

Offer Expires: 3/3/2022 to 5/18/2022 Must be postmarked by: 8/18/2022

Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 8/18/2022.

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.6 out of 5

91% of reviewers recommend this product.

5 Stars

Nice laundry less of a chore

LGELK 5/13/2022

Took delivery little over a month ago. This unit replaced a LG Top Load model. This model has tons of features including the Steam functionality which was a draw for me. Wanted a front load model that was on a pedestal to make putting in and removing laundry less of a chore. Nice height so much less wear and tear on the body. Capacity is excellent handling bedding blankets and comforters etc. with ease. Love the autofill soap and fabric softener. Automatically dispenses the correct amount at the correct time which is less hassle for me. Connected to the ThinQ app for worry free operation and getting notifications on the load is great to keep me on schedule. Pedestal height makes the unit a great height and nice storage so less clutter. We are very happy with the purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

very easy to use

mehta 5/11/2022

LG has done an excellent job keeping this modern yet easy to use. The capacity to do larger loads helps me since
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

My new washer

Jesus647537 5/10/2022

I recently bought a new washer and dryer I am happy with my purchase. It is efficient and saves me on detergent. I only wish that the WIFI feature would allow me to turn on my washer dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love the automatic soap and softner dispensers

SherryWoodbury 5/8/2022

I bought the washer about a month ago and really love the product. At first I wasnt so sure about the automatic soap and softener dispensers but they really work. You put a lot of soap and softener in and it dispenses it based on the load. Then when you get low it will tell you. It has a lot of different loads to choose from and lots of settings but they are all very easy to use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great Washer

Vinnu 5/4/2022

We bought WM4500HBA washing machine about 3 months ago and it is working perfectly fine. We save a lot in detergent and can clearly see the difference in our detergent use after we got this washer. The quality of wash is great. We love the15 minute wash cycle for small loads. We love the automatic dispensing technology of the detergent and Fabric Softener.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features Im impressed

Stardust5775 5/4/2022

Wonderful washer great addition of the automatic detergent and softener dispensers. I Love it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
2 Stars

Poor lettering

rhondanp 5/3/2022

I bought this washer less than 6 months ago and the lettering on the front that indicates what cycle to choose from is rubbing off with just my finger. I already cannot see half of the words for 2 of the cycles.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

High tech low quality results

Todd65 5/1/2022

Machine does not rinse detergent out properly run through with three rinse minimal soap and still doesnt get the soap out. Have had two technician visits and they say that it is operating normally but admits there is still soap in it. This is not an acceptable answer. Machine does not rinse properly. LG says this is the way it is. Company does not stand behind their product
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Quiet Quiet Quiet...

H F W 4/24/2022

Were in a new home thus we needed new washer/dryer and refrigerator. My wife had already picked out a refrigerator months ago yes its an LG... The very first load of wash we both noticed how quiet the new LG was compared to our old washer which we simply left behind in our old home. Neither my wife nor I have read the directions as of yet but weve both managed to get clothes washed due to the intuitive controls. Were very happy with our purchasing decision but we do wish wed have purchased the drawer/stands that go below perhaps in time thatll happen.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great washing machine

Nag5 4/14/2022

We bought the washing machine about three weeks and so fare we are very happy with it
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Superb Washer

Boloy 4/13/2022

I am very satisfied with my purchase This product is great delivers superb performance washes our clothes well and operates quitely The product meets my expectations
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love it

Jessica R 4/10/2022

I recently upgraded to this washing machine from an old top loader and this choice has honestly changed my life. What would have taken me 3 loads I can now get done in 1. My familys hampers are empty and I feel like Im barely doing laundry. I love love love the automatic detergent and fabric softener dispensers. It saves time and energy and takes the guess work out of how much to use for each load. The settings are great and easy to use too. Its even fairly quiet. My clothes for the most part are cleaner than with my old machine and the fabric softener has them smelling so fresh. I highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Great Pair and a nice look and clean clothes

kiki928 3/30/2022

This pair is amazing has many settings and options our previous devices did not have. They are pretty quiet except during the spin cycle and do a great job cleaning our clothes bedding and pet-related laundry small rugs and comforters. They are very attractive in our recently remodeled laundry room
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent machine

Blessed117 2/28/2022

I am extremely happy that I purchased this machine to replace the previous LG that I purchased in 2009. I am very happy with all the features that this machine offers. The features for detergent and fabric softener is awesome I have washed numerous times without having to refill the dispenser. It washes very well and the timer feature is quite accurate. One thing to make note of is that the machine looks defaulted to normal but you cant change the temperature to cold nor hot. Actually it really isnt on normal to wash in other temperatures so move the dial to normal and now you can change the temperature. Just an FYI so those who think that theres a problem it really isnt. Dont be afraid of the cubic feet being 5 when youre used to 4.5 cubic feet from a previous machine. This machine will definitely fit in a 27 wide space. The machine also works so much quieter than most machines. Theres so many reasons to buy this machine but I really dont have space to list them all. I truly recommend purchasing this machine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Amazing features and quality

Windi62 2/27/2022

Delighted with the quality and amazing features of this washing machine Clothing and bedding are thoroughly cleaned and stains generally removed via the steam feature. This is the best washer I have ever owned. Wish there was a video to instruct on use of all the many features.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Excellent Choice

Nickyc14 2/21/2022

I have owned this product for 2 weeks and I must say its a good buy. So far Im utterly pleased with its performance.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Very efficient in cleaning our clothes.

tg_brath 2/21/2022

This product was highly recommended by family members.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Worst company

Abcdefu 2/19/2022

I bought the washer in September and was delivered the end of October this was for a new build. We moved in February. Tried it for the first time and it wouldnt work. Called for repairman and he said the machine had been dropped and the motor was busted. I called LG and they have decided not to replace my machine They are the worst
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Easy to use

Decaf54 2/19/2022

So happy I replaced my 20 yo front loader. The automatic soap dispenser is my favorite. The added pedestal makes loading much easier. I love this machine
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Washer/dryer

Sashagunn 2/15/2022

I love my new washer and dryer the direct drive for the detergent is the best feature
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Nice features

Debbiepreston97 2/13/2022

We bought this a few weeks ago and love this machine It really gets your clothes nice and clean
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Super quiet machine

KT290 2/9/2022

I was a little reluctant to purchase an LG washer after one I had about 10yrs ago rattledshaked and walked around the house. It was so noisy. This new machine was recommended on consumer reports so I took a ch ace on it and I could not be happier Very quiet machinelots of new features stays in place looks great and washes very well. Really great improvements and highly recommended. The companion dryer is just as great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

A NEW DAY

SuziQ44 2/5/2022

I bought the washer and dryer about a month ago. It took several tries before I figured out exactly what selection I wanted for washing and drying. After I determined that the machine was great. I enjoy the musical sound when the machine turns on and off.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

good washer for the value

tommy gun 2/1/2022

washer is quiet like the finished sound when done pedestal makes product very convenient
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Detergent reservoir eliminates measuringSAVES TIME

Kevin Buford95 2/1/2022

I just replace my 17-year-old LG washer with this new front loader in glad that I did. Previous features have been upgraded. It is quiet clean and efficient
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Fabulous clean laundry

Rob 228 1/31/2022

I bought this unit several weeks ago. Laundry is fresh and cleaned even on speed cycle. Enjoy the auto soap dispenser. Quiet operation
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Love the Wi-Fi

Mrskathy 1/31/2022

I bought a month ago and I love all the features especially the Wi-Fi
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love doing laundry now

Newest JKLM 1/29/2022

I love this machine. It cleans great. Its quiet. Its sleek. I actually love doing laundry now. Wonderful product. Still learning all of the settings and features but overall in love.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Works like a dream

Bonnierob 1/28/2022

This is the best unit I have ever owned. The features are incredible and the wash options are plentiful. I love that I can track my cycles via the app and control by the app. It makes my busy life so convenient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Excellent unit

Agent254 1/20/2022

Unit has performed excellent. I am very glad I choose LG as my preferred washing machine. Efficiency performance quiet and aesthetics are wonderful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Very good washer

aventura 1610 1/15/2022

I am very excited to have this washer. My clothes are clean and soft.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Gets clothes really clean

bobby bobo 1/11/2022

We had an LG machine that was 14 years old this one cleans much better and the cycle is much shorter.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Excellent item

Uuni 1/8/2022

I have it for bout 3 weeks and I find clothes comes out cleaner looking
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great Washer

AJVOHRA 1/7/2022

We bought this 3 weeks agoso far this unit has performed better that we envisioned. Only time will tell how well it does in the future
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

LG Front Load Washer

Daniel 51 1/6/2022

We bought our LG washer and dryer back in October We have been so impressed with the especially the washer It has so many great settings and it has detergent and softener trays that you fill and they last for many many loads of laundry The spin cycle almost drys the clothes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

direct drive

Kent22 1/6/2022

Have owned Lg washers many cycle options quiet operation large load capacity
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Excellent performs better than expected

Private123 1/3/2022

The capacity is much larger than expected when actually putting clothes etc. in. Quiet looks good good features everything I expected
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Very Impressive

Scott Roelen 1/2/2022

After 6 weeks we are impressed with performance operator friendly controls quiet operation steam feature and spin dry efficiency. It also looks great with its automotive finish.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Im very happy with this washer.

CP0530 1/2/2022

Ive had this front loader for about a month now and love it. It cleans so much better than my previous top loader.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great washer

Sandyk54 1/1/2022

I had to replace my old washer so I elected to get the same type and size since my previous one was so great. This new one washes way more fast which I really like. I love the additional features it has even thro I havent used many of them. Love it.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Forget the wifi with the dryer.

Bob2736 1/1/2022

The washer was fine when connecting to the wifi but we have given up on the dryer. Both machines work well otherwise. The AI feature makes washing easy without having to guess.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Thought this was best it is not

Leakingmachine 12/29/2021

This machine has been leaking underneath the unit since we bought it. We followed the complicated process of tub cleaning a number of times but the machine still leaks. Additionally there is a requirement to manually drain the machine after a few loads not covered in the sales process. This is a high maintenance product that has not operated as marketed. The service warranty purchased from Best Buy is equally substandard as weve been told after months of calls that there is no one to provide onsite services. Odd that the machine was able To be delivered but no one will come service it? We are now requesting either a full refund or trade-in for another unit and neither LG or Best Buy will honor the 5 yr service warranty. The pass the responsibility buck back and forth hoping the customer will give up. Do not purchase this washing machine unless you clearly understand all of the maintenance and risks Would not recommend to anyone.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Best washer ever

mplsal 12/27/2021

After a few weeks of use this washer is clearly even better than the five year old LG washer it replaced. It holds more without requiring more width its quieter and has additional options for adding detergent. It remains attractive and its fun to watch the clothes wash with a large window into a lighted drum. I cant recommend this washer any higher.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

So Far so Good

Beach Clean 12/24/2021

Bought over the thanksgiving sale 2021 at Best Buy. Delivery was great. Unfortunately it started making a ringing noise a few days later. Called LG AND THEY WERE AMAZING. Sent someone out quickly called me back checked that it was fixed. Turned out that the top just needed to be tightened. Has been working quietly ever since.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great features

Papa JKoz 12/14/2021

After researching decided on this washer for its features and large capacity. Once it was delivered and level I had to test it out. Put a light load in and when it got to the spin cycle it shook and walked all over the laundry room. I researched as to possible causes and thought it could be the flooring as our laundry is on the main level. Bought a 1 inch shock pad and put in a light load all was fine so I thought. Anything other than a small load the washer would shake and walk all over not a happy camper. While reviewing this washer I recall reading that this waher has done this in other reviews. Called Lowes and they said they would replace the washer. Had it swapped out and put it to the test right away. Glad I had the washer swapped out instead of returning the set. I put this washer through the ringer. I knew it could handle a light load without shaking and walking so I put it through multiple large and extra large loads and it never shook or walked. Love the fact that we can fill up the detergent and fabric softner and it dipences the correct amount depending on the load size. I bought this washer for its large capacity and it handled our comforter no problem. Weve had this washer for a couple of months now and havent had any issues. I believe the first unit was defective due to the fact that when they swapped out the unit we found a spring lying under the unit. I believe it was one of the tub springs hence the unit shaking and walking.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love Our LG TV

Mer H 12/2/2021

We have had this television for approximately two months and love it The clarity of the picture is amazing. So happy with it
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible customer service

SMA LA 11/29/2021

My washer is less than 1 year old and dispenses almost the entire soap container 40 loads worth and have had multiple service visits that are closed without any resolution. I would NOT buy LG appliances ever again
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Never thought washing could be this perfect

KarenLou 11/22/2021

My son gave me this LG washer and matching dryer for Christmas. There is nothing I cant program to wash. And Ive tried it all Clothes bedding everything is super clean. Even washed a stuffed animal The large capacity really helps. Kudos to LG
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Looks great but....

AuntieE 11/21/2021

This is advertised as a water saver but because it doesnt rinse properly the soap builds up and creates foul odor. I follow all the directions use the auto soap dispenser never use fabric softener clean the rubber rim 2-3 times a week. The stench from the washer drum was hideous. The service tech suggested running 5 cups of white vinegar with 2 TBL baking soda through the tub cleaning cycle 3 times in a row. That is 15 cups of vinegar He called LG corporate and they agreed. They do not know what causes the smell and will NOT repair the source of stench their remedy is vinegar. Lots and lots of vinegar. Plus always using additional rinse cycle which negates the supposed water saving feature. Clearly they are well aware there is an odor problem they include it in the service manual. I am not happy with this product. Another thing they got wrong when the cycle is finished there is no light that says clean or cycle complete or even a little green light... the washer control panel goes completely dark. So it looks like it is empty and off. There is no visual indicator that the wash cycle is done. EVERY washer that I have had has always had a light or something to show when it is finished. Poor design. Doesnt save water and stinks.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love LG

HappyATXMom1 11/18/2021

Love Love Love my LG a washer and dryer so much I bought a refrigerator. I had a LG washer and dryer that came with the house. It was over 15 years old and it needed to be replaced. I liked it so much that I bought another. It was slim pickings in the world today. But I was glad to find one. I have the petals tool washer and petistool. I love them the are beautiful.my clothes have never been cleaner. I am now a big fan of LG they stand by there products.
Originally posted on lg.com

Yes, I recommend this product

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